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- 17/06/2009: Troubleshoot Logon Delays
- 24/04/2009: Recovering missing LMI Backup Sets
- 19/04/2009: How To Test SMTP Services Manually using Telnet
- 26/03/2009: Save disk time by disabling Java Quick Start
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Recovering missing LMI Backup Sets
This is from the LMI Backup KB but is so useful I wanted to preserve it here for easy future access.
If you open your Backup Console on the storage computer and you cannot see your backup sets, the problem could be one of the following:
* The storage drive may not be accessible because of a hardware problem or user authentication rights at one or
more of your storage computers.
* One or more of your storage computers needs to be restarted.
* A proprietary Backup software file may be corrupted on one or more of your storage computers.
If the first two points are not the issue then the problem could be a corrupt Backup program file. Below are the steps to manually recover missing backup sets if the file is corrupted or missing. All the instructions below should be conducted on the storage computer.
1. First, go into Windows Services by going to Start > Run > and type in Services.msc. When the screen opens, look for three LogMeIn Backup services that start with LogMeIn Backup. Stop each of those services.
2. Next, open the command prompt by going to Start > Run… and typing ‘cmd’
3. Next, type “cd %Programfiles%\LogMeIn Backup” (without quotes) hit enter. (If, after you hit enter, it does change the folder, type c: and hit enter)
4. Now, type “logmeinbackupservice.exe -recoverbackupset 0” (without quotes but with a dash before recoverbackupset). This will repair the Backup.xml file with ALL the Backups Sets listed within the current Storage Location.
5. Go into Windows Services again by going to Start > Run > and type in Services.msc. When the screen opens, look for three LogMeIn Backup services that start with LogMeIn Backup. Start each of these services.
Open the Backup Console, and ALL Backup Sets that were saved in the Storage Location should be listed there; you may have to go back to the Source computer(s) and redefine the backup set schedules.